Tenant Handbook

Introduction

This Tenant Handbook has been developed to provide our Tenants with a convenient reference guide for commonly asked questions about the operations, procedures and policies at 100 East Pratt.  From time to time, the Management Staff may issue new or revised material for you to include with this information.  Many sections of this handbook references forms which should be completed by each Tenant and provided to the Management Office.  For your easy reference, we have also included a complete (duplicate) set of these forms on the Tenant Forms page on this website.

If you have additional questions or concerns, please feel free to contact the Management Office at 410-539-5526.  Your tenancy makes our jobs possible and it is our pleasure to assist you.

• Introduction
  • Introduction
• Management Information
  • On-Site Management Team
  • Tenant Administrator
  • Invoice Payments & Procedures
• Building Policies
  • Building Holidays
  • Stairwells
  • Moving and Deliveries
  • Rules & Regulations: Office Tenants
• Vendor, Contractor and Service Provider
  • Certificate of Insurance Requirements
• Building Operations
  • Service Requests
  • Heating, Ventilation, Air Conditioning (HVAC)
  • Energy Conservation
  • Signage
  • Mail Service
  • Directory of Service and Retail Establishments
• Security & Janitorial Services
  • Security
  • Security Checklist
  • Access Cards
  • Janitorial Service
• Emergencies
  • Emergency Procedures
  • Emergency Contact List
• Forms
  • Forms